Intelligent Automation for the Energy Industry

Workflow automation, bots and IoT integration

Automate repetitive tasks, optimize business processes and integrate IoT systems. More efficiency, less manual work.

IoT Process Automation and Workflow Solutions by Craftum

Why Automation?

In the energy industry, hundreds of manual tasks occur daily: data reconciliations, customer inquiries, meter readings, billing. Our automation solutions take over these routine tasks – reliably, quickly and error-free. Your employees gain time for value-adding activities.

Our Automation Solutions

Communication Bot for Field Teams

Multilingual chatbot for your field service technicians: automatic translation, ticketing integration, knowledge base access. Reduces inquiries and accelerates problem solving.

Workflow Automation

Automation of business processes: contract creation, meter reading processing, invoice dispatch, dunning. Integration with your existing systems (SAP, ERP, CRM).

IoT Device Management

Automatic management of smart meters and IoT sensors: firmware updates, remote maintenance, alarms, data validation. Saves field service costs and increases availability.

Data Pipelines

Automatic ETL processes for your energy data: data import from meters, validation, transformation, storage. Error-free data processing in real-time.

Benefits of Automation

✓Up to 80% time savings on routine tasks

✓Error reduction through automated processes

✓Faster response times to customer inquiries

✓Scalability: more tasks without more staff

✓Higher employee satisfaction through more interesting activities

✓ROI typically within 6-12 months

Use Cases

Utility (80,000 customers)

Automation of meter reading processing and invoice dispatch saves 2 full-time positions per year.

Solar Installer Network

Multilingual support bot reduces service requests by 60%, field service costs drop by 35%.

Grid Operator

Automatic IoT device management for 5,000 smart meters: remote maintenance instead of on-site service saves 150,000€/year.

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Technology

We use modern automation tools: n8n, Zapier, custom Python scripts, RPA (Robotic Process Automation), AI-powered data processing. All solutions are scalable and maintainable.

Approach

Process analysis: Which tasks can be automated?

Potential assessment: ROI calculation and prioritization

Prototyping: Quick PoC for initial success

Implementation: Step-by-step automation

Training & Rollout: Your teams learn the new tools

Optimization: Continuous improvement

Check Automation Potential

Let us analyze together which processes in your company can be automated. Free initial consultation.

Request potential analysis now